Frequently Asked Questions

FAQ

+ Where can I find Badais International?
Badais International is at a garden centre located in Hampstead Garden Suburb with address 788A Finchley Road, London, NW11 7TJ.

+ How can I get to the Badais International?

    • Reach us by bus - The nearest bus stop is Temple Fortune Hill which is a 6-minute walk from us;

    • Reach us by Tube - The nearest tube station is Golders Green which is a 15-minute walk from us;

  • Reach us by Car - We have our client-free in-place parking in front of our garden centre. The other nearest car parks are Indigo Car Park and Brent Cross Station and prices are at around £5-6 per hour;


+ Do I need an account to order from Badais International?

We only allow purchases from trade accounts


+ How can I pay for at Badais International?

You can pay for your wholesale flowers at Badais International via American Express, Visa, Mastercard and PayPal;


+ Do you offer a delivery service?

We offer London delivery within 10 miles of NW11 7TJ. Our customer service team will contact you to arrange the shipment. We offer the same working day on orders placed before 11 am. If that does not suit you, we offer a same day pick up for free.


+ Can I cancel, reschedule or return an order and how?

You can cancel or reschedule your order 24 hours before the delivery. For any complaints or refund requests, you must email us at info@badaisinternational.com within 24 hours of receiving your order with pictures of the damaged items;


+ What is the typical wait for a response to a support question?

We aim to respond to customer queries within 1-2 working hours;


+ Do you charge for delivery?

Yes, there is a 10£ delivery charge;